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Fraud Protection Program

IDSafeChoiceSM – Identity Theft Recovery Program Built Into All Secure Checking Plus Accounts

Identity theft affects millions of people regardless of age, income, where you live or how careful you are and is consistently the #1 complaint to the Federal Trade Commission.

Members who are Secure Checking Plus and Secure Checking Plus Gold Prestige Accountholders are already enjoying the protection benefit from IDSafeChoiceSM, our identity theft recovery program. Coverage includes:      

  •  Personal Recovery Advocate who manages the research, remediation and recovery process.
  • All named accountholders and three generations of the accountholder’s family.
  • No time limit for identity theft recovery process, plus 12-month follow-up post-remediation.
  • Up to $10,000 reimbursement insurance for expenses incurred during identity recovery.  

Click here for Evidence of Coverage Requirements

Learn More about Program Terms and Conditions

Protecting yourself 100% from identity theft is futile but that’s why it’s important to take 3 minutes to enroll in a fully managed recovery service. If you suspect identity fraud or if your personal information becomes compromised, we will assign a Personal Recovery Advocate to begin remediation until your good name is restored, no matter how long it takes. To access the services, contact First Coast Community Credit Union. A representative will verify your account information and securely submit your case to a Personal Recovery Advocate, who will contact you directly by phone. For more information on Secure Checking Plus products, contact First Coast at 386-328-5555, 386-437-0125, or 386-698-1883.

Interested in even more protection for your family?

We have partnered with one of the nation’s most trusted names in identity theft recovery programs. If you would like additional protection for you or your family beyond the coverage included with your checking account, click here for subscription information on fully managed identity recovery packages.